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Welcome to our FAQ page. Here you will find answers to our most frequently asked questions. If you still have questions about our firm or the value we can bring to your business, please contact us for further information.

What size companies do you work with?

We work with start-ups and small to medium-sized businesses for-profit or non-profit. Our services are not designed for large organizations.


What types of companies do you work with?

What kind of companies have you worked with? We have experience with small to medium-sized technology companies, B2B companies, consumer products/retail, financial services firms, non-profits, medical industry companies, loyalty reward programs, educational institutions, and universities. Just to name a few…


What are your design rates?

Our design rates vary depending on the nature and scope of your project. Please send us a message and we will get back to you ASAP with a proposal. If you include some details about your project in your message, we can quote you with additional accuracy.


What geographical areas do you service?

We currently service the Washington-Baltimore Metropolitan area. We would love to serve all states in the future.


Why would my company need a design contractor?

Although you might not know it, many businesses need a graphic design firm. These companies can be consumer or business-to-business (B2B). Their needs range from the creation of a new logo to designing mailers and brochures. Because graphic design can vary in scope and purpose, it's essential to understand why your client needs you and how you can meet their needs effectively.


How can my company afford to hire a Graphic/ Web Designer if my company is already struggling?

Well, when money is tight, hiring a graphic designer is often easier than finding a regular employee. The expense of a contractor is typically a one-time charge whereas a full-time employee costs your company money over the entire year.


Why would I need a designer?

The right designer/content creator empowers you with the information, branding, and marketing solutions you need to grow your business. Most business owners know what they want to do; they just need help doing it. Whether your goal is to build a new brand identity into a thriving enterprise, make more money, or who you are in business with, a contractor can help. With the right guidance and coaching, you'll find the solutions to brand identity.


What can I expect from the initial consultation?

We begin with a detailed face-to-face consultation, mapping out the strategy for the site. We'll get to know you, your staff, your unique challenges, and together brainstorm solutions. We'll set up an email address for questions/feedback during the project, and will provide periodic updates by phone or e-mail. Your role can be hands-on or non-interactive, it is up to you.


Another common question we get asked is, "How long does a designing or content creation project last?" That's a tough one to answer because it will vary from project to project and deliverable to deliverable.


How is the scope of a design project determined?

The scope of a design project is determined by the complexity, size, and number of products involved. Generally, a senior creative designer will work on a design project along with an account manager and a project manager. JHAI Designs provides a Project Brief for clients that outlines the scope of work to be completed.


Do you work with start-ups?

Yes, some of our clients are start-ups. Startup businesses are often the most tailored to our needs because they are new to the market. Our aim is to provide every business with the tools they need to thrive online.

Do you offer volume or loyalty discounts?

We offer volume discounts of 20% for services over $500 and 25% for services over $1000. We also run seasonal promotions from time to time where you'll receive additional discounts. Please contact us at about discounts.


I’d like to move forward. How do I start?

Glad to hear it. Contact me to get started. I look forward to hearing from you.

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